Privacy Policy

This is the Privacy Policy for Attic VFX and our website atticvfx.com.

We’re a small indie studio making vfx scenes and templates. This page explains what we do (and don’t do) with your data.

1. Who we are

Attic VFX creates and sells digital VFX products (project files, scenes, templates, etc.) for artists and studios.

If you have questions about your data, you can reach us via the contact details on atticvfx.com.

2. What we collect

We only collect what we need to run the store and improve it.

When you buy or contact us, we may collect:

  • Your email
  • Your name or username (if you share it)
  • Order info (which products you bought, date, price, country)
  • Your messages or support requests

When you visit the website, we may collect:

  • IP address
  • Browser and device type
  • Pages you visit and how you interact with the site

This is mostly done through basic analytics and server logs.

3. Payments

All payments are handled by Lemon Squeezy (our payment provider and merchant of record).

  • We don’t see or store your full card details.
  • Lemon Squeezy processes the payment and tells us that your order was successful.

For details on how they handle data, check Lemon Squeezy’s own privacy / security docs.

4. How we use your data

We use your information to:

  • Deliver your purchases and manage downloads
  • Help you with support questions and issues
  • Keep the site running and improve it over time
  • Send transactional emails (receipts, important updates)
  • Send optional product news or updates, if you subscribe

You can unsubscribe from marketing emails any time using the link in the email.

5. Sharing your data

We do not sell or rent your data.

We only share it with services we need to run Attic VFX, such as:

  • Payment processing (Lemon Squeezy)
  • Email and newsletter tools
  • Analytics and hosting providers

They get only the minimum info needed to do their job.

We may also share data if the law requires it.

6. How long we keep it

We keep data only as long as we need it to:

  • Provide your products and support
  • Keep records for taxes / accounting
  • Run and protect our business

When it’s no longer needed, we delete or anonymize it where reasonably possible.

7. Your rights

Depending on where you live, you may have rights such as:

  • See what personal data we hold about you
  • Ask us to fix or update it
  • Ask us to delete it (unless we need to keep it for legal reasons)
  • Object to certain types of processing
  • Withdraw consent for marketing

To exercise any of these, contact us via the details on atticvfx.com and we’ll do our best to help.

8. Security

We use reasonable technical and organizational measures to protect your data.

No system is perfect, but we take security seriously and try to follow good practices.

9. Kids

Attic VFX is not aimed at children under 13, and we don’t knowingly collect data from them.

If you think a child has shared data with us, contact us and we’ll remove it.

10. Changes

We may update this Privacy Policy from time to time.

  • The latest version will always be on atticvfx.com with an updated date.
  • If you keep using the site after changes go live, that means you accept the new version.
Got any questions?
Reach out via the contact options on space@atticvfx.com.